If you lose inmate video, close the app and return. Please login with your new account. ***Make sure you know your offender’s full name, date of birth, DOC #, and use Site ID #142. These services are available for all 40 major state correctional facilities. 5. App you can register online, schedule and manage your appointments, and visit from your favorite Android device. Global-Tel.com and it's Local Connect Jail Call Service and its Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. and not affiliated or associated with Global Tel*Link Corp. (GTL), GTL.net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" This change is being implemented by the Illinois DOC and GTL to improve the quality of the ongoing visits. If you see the flashing warning icon, video quality is dropping. 3. Effective July 16, 2020, there will be a 10-minute window between video visits to allow staff time to perform the COVID-19 sanitation protocol.To provide the 10-minute window to clean between video visits, Assisting Families of Inmates will offer a 20-minute video visit for $8.00 or a 50-minute video visit for $20.00.For video visits pre-scheduled for a 25-minute or 55-minute video visit, GTL will adjust the length of the visit and refund the difference to the visitor. Sharing WiFi can cause trouble with video quality. To learn how, go Please note: The app is currently only compatible with Android devices.DOC and GTL to improve the quality of the ongoing visits. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by GTL Corporation. AFOI information: In partnership with GTL and the Virginia Department of Corrections, AFOI – Assisting Families of Inmates offers two forms of video visitation: video visitation from one of 6 visitor centers located throughout the state and enhanced video visitation using at-home technology. This option for video visitation allows those who do not have the necessary technology at-home access to video visitation. Enhanced, at-home video visitation is supported on home computers (desktops or laptops), tablets, and Android smartphones. Your new acccount has been created. If you’re using WiFi, stay close to your access point. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. Trust Fund Account – This is an offender’s commissary account!

Violation of visitation rules and displays of inappropriate conduct/inappropriate language may result in immediate termination of your video visit, with or without warning. Additionally, for those that want to visit with an offender who does not qualify for enhanced, at-home video visitation, this may be an option (subject to approval).The application process for video visitation from a visitor center is separate from at-home video visitation and is coordinated by AFOI. Any other visitation inquiries should be directed to GTL visitor support.

Put money here for food, hygiene, and property items. To learn more or apply, Enhanced video visitation using at-home technology enables visitors to visit from the comfort of their own home. Try not to move around too much. Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349. In partnership with GTL and the Virginia Department of Corrections, AFOI – Assisting Families of Inmates offers two forms of video visitation: video visitation from one of Visitor centers provide a comfortable environment to video visit with an offender.

These 6 centers are located in Richmond, Roanoke, Alexandria, Fredericksburg, Petersburg, and Norfolk.

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