No one should have to wait a month to get a replacement for a defective item. The adjustable ear loops make all the difference in comfort compared with my other masks, and the moldable metal nose piece prevents fogging. The protective Mask consists of 2 layers of 100% cotton and comes with a multi-layer PM 2.5 filter. May 5 I received a new email that due to the item being made and shipped from China, there would be a delay in receiving it, but they would refund my shipping cost and gave me 30% disc on a future VIDA item.I knew the item was made in China, what I didn’t realize is that they didn’t have it in stock already. Reviews VIDA. They are satisfied with the incredible items and the genuineness of the site.The inexpensive pricing of the mask is the best USP for customers.

A few days after that I checked my visa account and both refunds were showing.The one non damaged mask fits, even after hand washing it, the opening for the filter is small, you need to fold it to get it inside.

I emailed VIDA immediately along with a picture of the mask. The consumers are thrilled after using these masks supplied via this site. I tried to cancel my order within 30 minutes, and keep receiving only automated responses. Shop Vida Mask is an initiative of an online portal, Shop Vida, to provide a protective shield to the customers and enable them to fight the harmful pollutants in the air.. I believe this is a scam.They keep changing the date of delivery. This filter incorporates two layers of Melt-blown screen and one layer of Carbon Activated Fabric. I requested a replacement and wanted anything they already in stock so that I didn’t have to wait for over a month for the same color/mask coming from China. Filters need replacement after every seven days.Shop Vida not only provides customers with useful products but also guides artists to provide essential items to the world. Be sure to review the fit information carefully before re-purchasing, so we can get you your best fit. I responded back asked for a supervisor to review my request or could I get a refund.

We want to do our part to reverse this trend. The new delivery date is 1 day shy of a month since we purchased them and I have no reason to believe that delivery date.

Having the filter is great but it also adds to the flatness of the mask against the mouth making it a little harder to talk. Needed them sooner, however, I am actually happy with the quality of them. At VIDA, we only produce items that have been purchased, which means that every item you bought was specifically made for you.If you find any misprints, damages, or defects in your product, we will make it right for you, at no cost to you. First, I think any replacement issue should be addressed immediately and waiting another month for a replacement is poor customer service. I got them SIX weeks later! Do a little research on VIDA customer service before buying their masks. They are made in China and they started manufacturing in late April and did not consider the fact that there would be delays/restrictions to ship internationally. I have ms and need to go to dr. And need x Ray’s. Every purchase helps communities in need. These cookies will be stored in your browser only with your consent. NOTE they are quite SMALL.

Will also contest credit card charge,p. Maybe I will receive my masks by mid-august. She describes her paintings as a reflection of life–the journey of making bold decisions, connecting with your inner renegade and embracing the highs and the lows and everything in between.VIDA is a collaboration between designers and makers around the world that brings original, inspiring apparel and accessories to you - creating beauty every step of the way.Every VIDA purchase enables us to support our makers and offer education and empowerment programs in our factories across the globe.Every VIDA purchase enables us to support our makers and offer education and empowerment programs in our factories across the globe.VIDA is a collaboration between designers and makers around the world that brings original, inspiring apparel and accessories to you - creating beauty every step of the way.“VIDA blends on-demand manufacturing and mass customization to reduce waste and shift consumer ideology away from a quantity over quality lifestyle”“Umaimah Mendhro, the founder of VIDA, ensures every product is made responsibly and benefits someone's life in a meaningful way.”“VIDA is for-profit, but also has a social mission: It offers literacy training to the factory workers who make the products.”“VIDA brings mindful global citizenship and an impeccable sense of taste through carefully selected artistic partnerships and responsibly sourced, beautiful products.”“HSN's Wonder Woman Collection [featuring VIDA] has all the style a Superhero Could Want”“Our partnership with VIDA is a way to take Wright’s design principles and make them accessible and attainable around the world.”“VIDA blends on-demand manufacturing and mass customization to reduce waste and shift consumer ideology away from a quantity over quality lifestyle”“Umaimah Mendhro, the founder of VIDA, ensures every product is made responsibly and benefits someone's life in a meaningful way.”“VIDA is for-profit, but also has a social mission: It offers literacy training to the factory workers who make the products.”“VIDA brings mindful global citizenship and an impeccable sense of taste through carefully selected artistic partnerships and responsibly sourced, beautiful products.”“HSN's Wonder Woman Collection [featuring VIDA] has all the style a Superhero Could Want”“Our partnership with VIDA is a way to take Wright’s design principles and make them accessible and attainable around the world.”Approximately 20 million tons of apparel is thrown away by consumers every year.

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